Paws To Rest FAQ
If your pet is elderly or has a terminal illness, we recommend scheduling your appointment in advance before they begin to suffer. However, if your pet’s health has suddenly deteriorated and you need to book an appointment immediately, we will do our best to try to accommodate you at short notice. Please contact our Client Services Team at (888)908-0448 to schedule your appointment.
If you’ve already determined that it’s time for your pet to pass over, but your pet then has a “good day”, you need to keep in mind your pet’s overall quality of life. Euthanasia is done for the best interest of the animal to ensure they’re not in pain or suffering. If you decide to cancel your appointment we ask that you give us at least 24 hours notice.
Once you and your pet are ready, the vet will administer the medication that gently “puts your pet to sleep”, which typically happens almost immediately after injection.
You can have as many or as few people as you would like present during your pet’s euthanasia. It is a very personal choice and we would like to make it as comfortable as possible. Some people find the process is very difficult and appreciate having at least one friend or family member present for support.
If you have small children and are unsure if they should also be present, please discuss it with your Vet and they can help you decide if it’s appropriate.
You are free to set up the space however you desire for your pet’s euthanasia. Many clients have put on special music, lit candles, and burned incense to make their pet’s passing more comfortable.
Whatever you decide, we’ll support your decision to help make your experience more comfortable.
If you would like your pet cremated with a small toy or their collar, please let our team know when they come to pick up your pet. Please note that including fabrics, toys or collars may discolour your pet’s ashes.
If your pet passed away without euthanasia, we will do our best to have a member of our team pick up your pet’s remains as soon as possible. Please contact us at 1(888)908-0448 to schedule a pickup appointment.
We recommend preparing your pet’s remains as soon as possible after their passing to make the process less stressful. You can find instructions on preparing your pet’s remain by clicking here.
We understand how heartbreaking it can be and we’re here to support you through this difficult time. After losing a loved-one, it’s completely normal to feel a wide range of emotions including anger, guilt, sadness, shock, loneliness and denial, and it’s important that you allow yourself a chance to grieve your loss and process these feelings. We’ve created a free online Pet Loss Resource Center with information about pet loss books, websites and counsellors that may be able to help you.